QUALITY

... as a rule, have a university degree and represent different disciplines such as translating and interpreting, German philology, linguistics, law, mechanical engineering and plant construction, IT and business administration – completely in line with the holistic service.

Each translation project is monitored by a Project Manager, who is responsible for the customer and acts as the link between the customer and the translator.

Our project administration program Translator's Office Manager^® (T. O. M.^®) contains documented processes that form the binding negotiating framework for the entire processing of the project:

• Selection of the translator, proofreader and added-value service provider
• Monitoring and supervision of the preparatory work
• Preparation and agreement of the specifications and process time schedule with those involved in the process
• Supporting and coordinating the work process
• Maintaining communication between the customer, translator and proofreader
• Post-processing of the order with the relevant translating tool
• Visual check of the finished translation for completeness
• Defining the scope of checking
• Final check before delivery
• Release of the product