Our QMS has been in use since 2007 and is certified in accordance with the German Standard DIN EN ISO 9001:2008

Quality Management System (QMS)

Our QMS has been conceived according to the following principles:

  • Our business processes are centred around the customer.
  • We adapt to the order conditions in each case and tune our language services to the individual requirements of the customer.
  • The firmly defined processes and work sequences are regularly reviewed internally and adjusted if necessary .
  • The QMS is subjected to an annual system and practice check by an external auditor (TÜV - Rhineland Technical Inspection Authority).
  • The finished translations undergo in-depth, multi-stage revision prior to delivery cf.Quality assurance.
  • At the request of the customer, the work is executed in accordance with the Standard DIN EN 15038 (dual-control principle).